Cutting-edge data tools help chefs optimize service and enhance operational precision on Carnival Firenze
MIAMI, FL / UTRECHT, NL —In a kitchen where thousands of meals are orchestrated each day, even small gains in precision can transform performance. Now, Carnival Cruise Line and Orbisk are proving what’s possible; bringing real-time kitchen intelligence to sea for the first time.
In just six months, the Carnival Cruise Line’s collaboration with Orbisk, combined with other decisive onboard measures, has helped culinary teams align prep to per-person demand 17% more accurately, accelerating decision-making across thousands of daily meals.
Orbisk’s onboard debut also marks a first: an AI platform purpose-built to deliver reliable data at sea, overcoming the movement and constraints of a shipboard kitchen.
Fully Automated Kitchen Insights
Orbisk’s fully automated system acts as a command center for the kitchen, using advanced image recognition to capture what’s prepared and served, with no manual input required. Chefs and managers get instantly actionable insights through a personalized dashboard, making it easier to plan production, fine-tune inventory control, and run a smooth kitchen.
“Our teams are constantly looking for ways to perform better and elevate the guest experience. Working with Orbisk has given us a new layer of kitchen intelligence that supports even smarter prep, better coordination, and less operational waste,” said Damir Mrsic, Assistant Vice President of Food Operations at Carnival Cruise Line. “It’s another way we continue to advance our corporatewide Less Left Over strategy to reduce food waste by 50% by 2030.”
Engineered for the Cruise Environment
Bringing reliable kitchen data to a moving vessel posed an entirely new challenge for Orbisk. Traditional scales couldn’t deliver stable readings at sea, so Orbisk developed a motion-resistant AI model that estimates weight with pinpoint accuracy; eliminating the need for a scale.
“Delivering stable data on a moving ship was a massive technical leap,” said Richard Beks, Co-Founder and CCO of Orbisk. “This partnership fast-tracked our innovation roadmap and proved how data can empower teams to make fast, confident decisions on the floor”
A Smarter Approach to Kitchen Excellence
Developed hand-in-hand between Orbisk and Carnival Cruise Line, the new Action Center marks a milestone in kitchen intelligence. Now live aboard Carnival Firenze, it uses an advanced AI engine to analyze kitchen trends and instantly generate tailored action suggestions. These targeted insights help chefs calibrate prep on the fly, stay tightly aligned with real-time demand, and drive consistent execution at scale; setting a new operational benchmark for cruise kitchens.
The partnership with Orbisk reflects a pivotal step in Carnival Cruise Line’s broader journey to elevate operational standards through innovation. By embedding data-driven insights into daily routines, teams are now equipped to focus on what matters most: delivering exceptional service with confidence, control, and speed.
About Carnival Cruise Line
Carnival Cruise Line is part of Carnival Corporation & plc (NYSE/LSE: CCL; NYSE: CUK) – the world’s largest leisure travel company – and is one of the most recognizable brands in the global cruise industry. Since its founding in 1972, Carnival has continually revolutionized the cruise industry and popularized the cruise vacation as an affordable and fun travel option.
For additional information on Carnival Cruise Line and to book a cruise vacation, call 1-800-CARNIVAL, visit www.carnival.com, or contact your favorite travel advisor or online travel site.
About Orbisk
Orbisk helps hospitality teams run smarter kitchens through fully automated food tracking. Using AI-powered image recognition, Orbisk delivers clear insights that support more efficient service, better planning, and stronger kitchen performance. Trusted by global brands like Accor and Hyatt, Orbisk has already helped kitchens worldwide enhance control and consistency across operations.
Media Contacts
Carnival Corporation Media Contacts
Jody Venturoni, Carnival Corporation, jventuroni@carnival.com
Orbisk
Vivian Schipper – Content Marketer
vivian@orbisk.com
