Success story: How Hyatt Regency Baku used Orbisk AI to cut food waste by 37%

Dec 10, 2025 | Success Stories, Tips & Tricks

At Hyatt Regency Baku, the team wanted to reduce waste without risking food safety or adding work. With the Orbi in place, they gained clear visibility into what was thrown away and used those insights to improve routines. The first weeks set the tone. Installation was smooth and staff were supportive, resulting in 37% less food waste within just 4 months.

Challenge

The kitchen chefs wanted a simple way to see what was wasted, when it happened, and why. They wanted a boost in training and awareness around waste, and any change had to respect strict food safety requirements, without disrupting their workflow.

Forecasting accurately is, as you already know, a real challenge for chefs and GMs in professional kitchens. So the team at Hyatt Regency Baku searched for a solution that would finally give them accurate tracking. That’s how they discovered the Orbi. Bringing this automated food waste tracking system into the kitchen transformed their visibility, awareness, and understanding of food waste almost immediately.

Solution

The momentum in the kitchen grew fast. With motivated chefs leading the charge, the culture shifted toward clarity and ownership. The Excellence-tier Orbi became the team’s new lens, giving Hyatt Regency Baku the patterns and insights they had never been able to see before.

And here’s the beauty of it: The Orbi delivers all that intelligence without slowing the kitchen for a second. Hold the food under the light, and the system captures everything automatically. What was thrown away, how much, and at what moment in the day are all recorded with total accuracy.

The Orbi is also the only system that recognizes individual waste streams, giving the team deeper detail than any manual system could ever provide. Every insight appears in their personal dashboard, clear and ready for action.

Then the Orbisk AI steps in. It reviews the data for the team and turns it into targeted, practical actions, so chefs not only see their waste but also know exactly how to eliminate it.

How they used Orbisk AI to cut food waste

The team treated the Orbisk dashboard like a weekly taste test.. but with data.

Straightaway, actionable insights showed which dishes guests loved and which ones ended up in the bin. Specifically, underperforming dishes were trimmed, high-waste recipes were rethought, and fan favorites moved to the spotlight.

They introduced changes one small step at a time, keeping what worked and refining what didn’t as each week’s results came in. The outcome is a sharper, smarter menu that mirrors true guest demand and cuts waste without ever interrupting the flow of service.

Impact

Within 4 short months, Hyatt Regency Baku was able to achieve:

  • 37% reduction in food waste
  • 814 meals rescued from the bin
  • 1300 kg of CO2 avoided
  • €2500 saved

Those are some impressive results with only 1 Orbi in the kitchen and in such a short span of 4 months.

Is automated tracking right for you?

There are 3 answers to this question. And those are… Yes, yes, and yes.

By gaining visibility into what you’re wasting, it’s a few simple steps from data to action to impact. Simply track your food waste automatically with the Orbi and let the Orbisk AI suggest impactful actions for you and your team to take. The result? A clear reduction in food waste, a stronger brand reputation, less environmental impact, and finally, a clear and strong ROI.

Turn waste into wins. Book a call for a free Orbi demo and consultation. We will show how automated tracking and AI-powered actions cut overproduction, lower costs, and keep service smooth.

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