At TRIBE London Canary Wharf, the team always suspected food waste was piling up, but once Orbisk’s automated food-waste monitoring system revealed the hard numbers, everything changed. By choosing to reduce hotel food waste with technology, TRIBE unlocked a level of insight that transformed both their operations and their impact – in just 9 months.
And the results? A powerful success story worth celebrating.
Seeing the Full Picture for the First Time
Before Orbisk, food waste was managed based on intuition. But once the team had access to 3 excellence-tiered Orbi’s and saw real photos and daily waste analytics, the scale became undeniable:
- Overproduction at the breakfast buffet
- Low-consuming dishes in the staff canteen
- Large display quantities leading to unnecessary leftovers
This visibility became the catalyst. Within weeks, the TRIBE team began making smarter, data-driven adjustments.
Small Changes, Big Wins
Armed with clear insights, TRIBE implemented a series of targeted operational shifts:
- Right-sizing the breakfast buffet by preparing smaller batches more frequently
- Retraining teams across front and back of house to identify avoidable waste
- Updating the staff menu based on real consumption patterns
- Reducing displayed quantities to maintain quality without excess
- Prioritising FIFO and creatively upcycling surplus fruit, vegetables, and bread
With transparent weekly results shared across teams, awareness became contagious, and improvements accelerated.
A 37% Reduction in Food Waste
TRIBE initially set out to reduce average food waste per cover by 10% in the first year. They didn’t just meet it… They smashed it. With time to spare. In just 9 months, they achieved the following:
- 37% average reduction in food waste per cover
- 11,050 meals saved
- 15,707 kg of CO₂e avoided; the equivalent of the yearly absorption of 700 trees
- £25,047 saved
This wasn’t just a financial win; it demonstrated how everyday decisions can create meaningful environmental and social impact.
Looking Ahead: Momentum Is Growing
With such strong early results, TRIBE London Canary Wharf is far from finished. Their next steps include:
- Rolling out a refreshed menu and tracking its impact
- Monitoring waste trends during peak seasons
- Better aligning preparation to guest levels
- Launching additional awareness campaigns within the staff canteen
Thanks to the Orbi, TRIBE now has the tools and confidence to reduce hotel food waste with technology, and to build a culture where every kilo saved truly matters.
Interested in discovering more success stories? Read about Mercure Amsterdam City and how they used technology to reduce food waste.
